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Udemandme.com – Payment System

We are using following methods for the Payment :-

  • Payment in Cash
  • Payment Credit/Debit Card
  • Payment by Net Banking
  • Payment by Cheque ( only for approved Credit facility holders)
  • Payment through Wallet

Payment Confirmation : Once the Order is issued and the Payment received. The Payment willbe confirmed to the Customer by Email/Whatsapp and the Payment received receipt will be emailed to the customer at there registered email address/ whatsapp number.

If the Payment not received within 12 working hours of the placing of the order then the order will be put on hold.

Registration of the Customer : By registering with us the Customer will be having the lot of benefits :

  • If you give us your VAT Number then you can get benefit of VAT Tax invoice.
  • Avail discount and added cashback to your wallet.
  • Get regular offer going on the product by email/whatsapp.
  • Get regular update of what new is going to come in future.
  • Get better rate for shipments.
  • Give your Bill of Quantity one time and every month you will receive the last time BOQ best rate within 1st week of every month.
  • You can avail us of the credit facility ( i.e. Payment by Post Dated Cheque) subject to approval by the management i.e. Credit Amount and Credit Period .

We offer Standard Credit Facility to our valued customers based on their credit score and submission of supportive documentation. For Credit Facility the Customer has to send following documents along with request for credit limit required on there official Letter Head (for companies) and an application (for individual) :

  • For Individual ( Passport Copy, Visa Copy, Emirates ID Copy, Salary Certificate (issued validity 30 days, Last 4 month bank statement for which the customer will issue cheque, One Cancelled Cheque)
  • For company ( Signing Authority (Passport Copy , Visa Copy, Emirates ID Copy) , Licence Copy, MOU Copy, Last 3 month bank statement for which the customer will issue cheque, One Cancelled Cheque)
  •  All the documents will not be shared with anyone and will be kept in proper custody. Approval will be notified within 7 working days of credit limit and credit period.
  • For individual maximum credit limit allowed is 30 days and for company maximum allowable credit limit is 90 days ( subject to approval).

Once the credit Limit is approved then the customer has to give the cheque against delivery for approved credit period days. The Customer has to send the post-dated cheque by Email/Whatsapp along with order no. to regularize the order and make it ready for shipment within 12 working hours. If the cheque Copy not received within 12 working hours the order will be deemed to be cancelled.

You will be rewarded by free Gifts as per the approval of the management time to time.

You will be our priority customer and the delivery preference will be given to your goodself.

Mode of Payment  :

Payment in Cash

  • Once the Cart is Selected and at the final Selection the Payment mode cash is selected then the cart will be complete.
  • You will get the temporary invoice by whatsapp/email.
  • You will be intimated that when the product will be made available to your goodself.
  • 6 hours before delivery you will be intimated by whatsapp/call that material is coming for delivery.
  • If your goodself need to change anything please inform us immediately.
  • Payment to be made against delivery of the product in cash. Request to keep the exact amount of temporary invoice .
  • Original Tax invoice will be given along with material.
  • Any Return/refund for the Product Purchased through cash will be made within 3 to 4 working days after the approval and material is taken back whichever is later.

Payment by Credit/Debit Card :

  • Customer Secured Payment is our priority.  And to avoid any type of discrepancies in the payment we are at the convenience of the customer.
  • We donot want to store any card information of the Customer.
  • All Credit/Debit Card Payment will be initially through Card Swapping at the machine at the time of delivery.
  • You will get the temporary invoice by whatsapp/email.
  • You will be intimated that when the product will be made available to your goodself.
  • 6 hours before delivery you will be intimated by whatsapp/call that material is coming for delivery.
  • If your goodself need to change anything please inform us immediately.
  • Payment to be made against delivery of the product by Card . If Client has not made the payment online before and want to swap or to pay by cash then he can whatsapp to change the mode of payment and make the payment as per his convenience . Original Tax invoice will be given along with material.
  • Any Return/refund for the Product Purchased through card swapping will be processed within 3 to 5 working days after the approval and material is taken back whichever is later.

Payment by Net Banking :

  • AED Account -> Al Sukoon General Trading co. LLC, ( A/C NO. :- 104 100 1000 382010) ( IBAN :- AE33035 1041001000382010) ( BANK NAME : First Abu Dhabi Bank –  Ajman UAE ) ( SWIFT CODE : NBADAEAA)
  • Our account details will be there on every temporary invoice. Customer can do the net banking through their own bank as per there convenience within 12 working hours of placing the order on the basis of the temporary invoice issued.
  • If the payment is not received within 12 working hours of placing the order then the order will be assumed as cancelled and the client has to process it again.
  • Once the payment is processed and the receipt is being whatsapp or emailed to us then the order process will be started and will be delivered as scheduled.
  • Bank Charges (if any) at the customer end will be borne by customer and our bank charges will be borne by us.
  • Any Return/refund for the Product Purchased through online card payment will be processed within 5 to 10 working days after the approval and material is taken back whichever is later.

Payment by Cheque :

  • This facility is given only to our registered Customer and approved by our management.
  • Once the Credit Period and the credit limit is approved then only he will be eligible for this.
    On eligibility the Customer will be given a unique ticket for the value.
  • Customer has to select in the cart checkout Payment option by Cheque and fill up the   unique number in the ticket box. If the eligible amount is more or equal to cart value then that will be approved and if it is less than the customer has the option to choose balance payment by any other method.
  • After this the temporary invoice will be issued and the customer has to send within 12 working hours the signed copy of the cheque by whatsapp or email.
  • After receiving the cheque copy the order will be processed and the cheque to be given against delivery.
  • If the cheque copy is not made then the order will be cancelled and the amount will be reflected back or new ticket will be issued of that amount. If any payment made by other method like net banking or credit/debit card then the amount will be returned within 3-4 working days in case of net banking and within 15 working days in case of credit/debit cards if payment received.

Payment through Wallet :

  • Customer can use there wallet for any purchases they want.
  • Any amount given as discount will be added in the wallet only after the expiry of the return period of the product.
  • Any loyalty reward amount equivalent given will be added in the wallet only after the expiry of the return period of the product.
  • For any replacement after management approval the amount to be returned will be added in the wallet and the Customer can use for any next purchases.
  • No cash reimbursement will be made for the amount in the Wallet in any case.
  • If the Customer want to put the amount in the wallet then they can send it by net banking and send the whatsapp with your registered mobile number along with slip and the amount will be reflected in the wallet with 12 working hours of receipt.
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